Ensuring safe & reliable pipelines
How do you know where a pipeline is located? Do you know how to recognize a pipeline leak? What should you do if you find a leak or witness pipeline damage? How dangerous are gas pipelines, anyway, and is it really important to call before you dig? You’ll find answers to all these questions here, so take a moment to become more educated about gas pipelines.
Southern Star monitors the operation of our pipeline 24 hours a day, seven days a week. We ensure the safe and reliable operations of our pipelines through routine inspections, computer monitoring systems, corrosion protection, maintenance, regular employee training and more. Our pipelines are designed, tested, installed, operated and maintained in accordance with all applicable federal and state requirements.
Call Before You Dig!
Most pipeline accidents occur when individuals are not aware of a pipeline’s location before they begin their work. The best way to solve this is to call before you dig! No matter if you are a homeowner or a professional excavator, one easy phone call to 811 starts the process to get underground pipelines and utility lines marked for FREE. You should call 811 if you are planning any sort of digging project, whether you’re planting shrubs in your yard or beginning work near a major gas pipeline right-of-way. When you call 811 from anywhere in the country, your call will be routed to your state’s One-Call Center. Within two business days, the underground pipelines and utility lines around your home, business or property will be marked and you will be able to dig safely. If you prefer to go online to report your digging plan, visit call811.com
Southern Star has an established emergency response plan in the rare case that a pipeline failure should occur. Hazards that may be associated with pipeline failure include line rupture, release of natural gas, fire, and explosion.
Our operations personnel are prepared to respond appropriately and manage an emergency should one ensue. We work closely and cooperate with local emergency responders to provide education about our pipeline operations and how to respond in the unlikely event of an emergency.
In the case that a pipeline emergency should arise, Southern Star personnel will respond immediately with at least the following actions:
- Locate the emergency site and stop or reduce the flow of natural gas to the area
- Cooperate and work with emergency first responders and the appropriate public officials
- Repair the facility and restore service as soon as possible
- Investigate the cause of the incident to prevent similar events from recurring
If you are a member of one of the audiences below, please take a minute to review the information in your relevant pipeline safety brochures and HCA (High Consequence Area) brochures: